Frequently Asked Questions

Find quick answers to the most common questions about Persia Khodro’s products, services, and customer support.

Sales

Is it possible to purchase the cars available on the website online?

To view the available cars and place an order online, visit https://shop.persiakhodro.ir.

Is it also possible to purchase a car in installments?

Yes, all Persia Khodro products are also sold in installments. You can also call 0214591 extension 3 for more information.

Services

What types of services are provided at Persia Khodro?

  • All BMW after-sales services
  • BMW/MINI repair services
  • BMW body and paint services

BMW tuning services

  • Persia Khodro roadside assistance services

Sales and Repair Centers

How can we find the nearest dealership to our home or workplace?

You can find the nearest Persia Khodro dealership to your home or workplace through the “Official Dealerships” section.

How many categories do Persia Khodro dealerships have?

Persia Khodro dealerships include the following categories:

 

  1. Vehicle sales and supply
  2. After-sales service dealerships
  3. Parts dealerships

Hiring

What are the employment conditions at Persia Khodro?

You can fully review job opportunities and employment conditions at Persia Khodro in the “Careers” section.

What are the employment conditions at Persia Khodro?

You can fully review job opportunities and employment conditions at Persia Khodro in the “Careers” section.

Cars Ignition

What should I do at the gas station?

At every gas station:
• Check the types of fuel.
• Check the engine oil level and, if there is a low engine oil warning in the alerts section, top up with standard oil.
• Check the tire pressure.

If necessary or when requested by the check control message:
• After correcting the tire inflation pressure, reset the tire pressure monitor.
• Check and refill the washer fluid level.
• Replace the windshield wipers.
• Before washing in automatic ca

Where are the fuses and what is their function?

The fuses are located in the dashboard.

If the remote control battery is dead, can I open the vehicle and start it?

The vehicle can be unlocked using the mechanical key of the remote control (key) through the driver’s door lock. Press button arrow 1 and pull out key arrow 2.
 ID specific to the remote control
 Replace the remote control battery.

Which engine oil grades can I use?

Types of engine oils that can be used.

Can I refuel with E10 gasoline?

You can refuel with fuels containing up to a maximum of 25% ethanol, for example E10 or E25.

What should be considered when transporting the vehicle with a tow truck?

Due to the presence of the all-wheel drive system, never tow the vehicle. Transport the car only using a flatbed tow truck.

My tire is flat. What should I do?

Check whether the vehicle has standard tires or run-flat tires (RUN-FLAT). The identifying symbol for run-flat tires is a circle with the letters RSC on the tire sidewall.
• For standard tires: Do not continue driving. Replace the flat tire, for example using a tire repair kit or by changing the wheel. If necessary, contact an authorized after-sales service dealership.
• For run-flat tires: If the tire is flat, you can continue driving at a maximum speed of 80 km/h. The possible driving distance with a flat run-flat tire depends on the vehicle load and the stresses on the vehicle while driving.

Why does the engine not start?

To start the engine, press the brake pedal and the start/stop button.

I want to use a jump battery (jump-start). Where is the battery?

Do not connect the jump battery directly to the vehicle battery. Use the connection point in the engine compartment. Read the section related to the jump battery.

Online Sales

Which website should we visit to view and purchase vehicles online?

To view and purchase Persia Khodro vehicles online, visit https://shop.persiakhodro.ir. You can also call 0214591 extensions 4 and 1248.